Privacy Policy

1. Introduction

Welcome to Pillsbook Wellness Pvt Ltd ("Pillsbook", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal and medical data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our consultation and herbal medicine delivery services.

2. Information We Collect

We collect information that you provide directly to us, particularly when you book a consultation or join our waitlist. This includes:

• Personal Information: Name, email address, phone number, and shipping address.
• Health & Medical Data: Age, description of symptoms, duration of illness, and any previous medical reports you voluntarily upload.
• Financial Information: Payment details (processed securely through our third-party payment gateways; we do not store your full card details).

3. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our healthcare services. Specifically, we use it to:

• Facilitate specialist consultations and accurately diagnose the root cause of your symptoms.
• Prepare and ship your personalized herbal recovery kit.
• Process transactions and send related information, including confirmations and receipts.
• Communicate with you regarding your treatment progress, updates, and support.

4. Data Security

We implement strict, industry-standard security measures to protect your personal and medical information. Your medical data and uploaded reports are encrypted and strictly confidential. Only your assigned specialist and necessary medical staff have access to your health information.

5. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners. We may use third-party service providers to help us operate our business (e.g., shipping partners like courier services, or payment processors), strictly sharing only the data required to perform those specific functions.

6. Your Rights

You have the right to request access to the personal data we hold about you, to request corrections to any inaccurate data, and to request the deletion of your data, subject to legal and medical record retention requirements in India.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: